I ordered a T-shirt with Geocaching Logo – I loved the shirt, but for some reason, the logo started to come off – even before I washed it! I took a photo of the shirt and submitted it with note about the logo coming off. I got an immediate response – they were suprised and had never heard anything like that "it must have been a bad press" anyway, they stand behind all their products and they stuck another shirt in the mail for me! Very good people to deal with – I’d give them a 10.
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